How can we help you?

You can create an account by clicking the "Get Started" button on our homepage. You'll need to provide your email address and create a secure password. You can also sign up using your Google or Apple account for faster registration.

If you've forgotten your password, click on "Forgot Password" on the login page. Enter your email address and we'll send you a link to reset your password. The link expires after 24 hours for security reasons.

Yes, you can change your email address from your account settings. Go to Settings > Account > Email. You'll need to verify your new email address before the change takes effect.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and UPI for Indian customers. Enterprise customers can also pay via bank transfer.

You can cancel your subscription at any time from Settings > Billing > Subscription. Your access will continue until the end of your current billing period. No refunds are provided for partial months.

We offer a 14-day money-back guarantee for new subscribers. If you're not satisfied with our service, contact our support team within 14 days of your purchase for a full refund.

Our AI analyzes your transaction descriptions and automatically categorizes them into predefined categories like Food, Transport, Shopping, etc. You can manually adjust categories if needed, and the AI learns from your corrections to improve future categorizations.

Yes, you can export your data in multiple formats including CSV, PDF, and Excel. Go to Settings > Data > Export to download your complete expense history. You can also set up automatic monthly exports.

Yes, we have native mobile apps for both iOS and Android. You can download them from the App Store or Google Play Store. The mobile app supports offline mode, so you can add expenses even without an internet connection.

Absolutely. We use bank-level 256-bit AES encryption to protect your data. All connections are secured with TLS 1.3, and we never store your bank credentials. Our infrastructure is hosted on SOC 2 Type II certified data centers.

We support the latest versions of Chrome, Firefox, Safari, and Edge. For the best experience, we recommend keeping your browser updated to the latest version. Internet Explorer is not supported.

If you encounter a bug, please report it through our Support Ticket form below or email support@xpenceai.com. Include screenshots and steps to reproduce the issue for faster resolution.